Payment Security

At Glazenestpot, operated by ANIMA Garden GmbH, we prioritize secure and reliable transaction processing to ensure a professional shopping experience.

1. Payment Processing
   Transactions on our website are processed through Stripe. When you proceed to checkout, your payment information is handled via secure systems designed to process transactions efficiently. Your billing statement will show “ANIMA Garden GmbH” as the merchant for your purchase.
2. Supported Payment Methods
   We accept a variety of payment methods to accommodate your preferences, including:

Visa

Mastercard

American Express

Apple Pay

Google Pay

Digital Wallet services

3. Data Protection and Compliance
   In accordance with applicable German and European data protection regulations, we are committed to safeguarding the information provided during your transaction. Our website utilizes a Cookie management banner; non-essential cookies are only deployed upon your explicit consent via the “Accept” button. Please refer to our Privacy Policy for detailed information regarding our data handling practices.
4. Transaction Monitoring
   To maintain the integrity of our payment environment, our systems perform regular risk assessments and monitor transactions for irregularities. We reserve the right to review transactions to maintain compliance with established security standards.
5. Customer Support
   Should you have any inquiries regarding your payment, our customer support team is available to assist you. We aim to respond to all customer email inquiries within 24 hours.

Contact Information:
Address: Frauenthal 15, 20149 Hamburg, Germany
Email: flowerpot@glazenestpot.com
Phone: +49 40 480590