Privacy Policy
At Glazenestpot, operated by ANIMA Garden GmbH, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.glazenestpot.com (the “Site”), and purchase our products.
DATA CONTROLLER
The data controller responsible for the processing of your personal data under European data protection laws and applicable U.S. privacy regulations is:
ANIMA Garden GmbH
Frauenthal 15, 20149 Hamburg, Germany
Email: flowerpot@glazenestpot.com
Telephone: +49 40 480590
LEGAL BASIS FOR DATA PROCESSING
We process personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and applicable U.S. state privacy laws (including the CCPA/CPRA). The processing of data occurs under the following legal frameworks:
Contractual Necessity: Processing is necessary for the performance of a contract (Art. 6(1)(b) GDPR), specifically for managing, processing, and delivering your orders.
Legal Compliance: Processing is necessary for compliance with legal obligations, such as statutory commercial, tax retention requirements, and applicable U.S. consumer protection laws.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided that your fundamental rights do not override those interests (e.g., maintaining website operations and preventing fraudulent activity).
CATEGORIES OF DATA COLLECTED
When you engage with our Site, we collect specific categories of information:
Identity Data: First name, last name.
Contact Data: Billing address, shipping address, email address, and telephone number.
Transaction Data: Details concerning payments and items purchased.
Technical Data: IP address, browser type, time zone, operating system, and platform usage.
U.S. Consumer Note: We do not “sell” your personal information. We may share data with service providers (e.g., logistics, payment processors) strictly to facilitate business operations.
DATA RECEIVERS AND PAYMENT PROCESSING
To execute our contractual obligations, your data is transferred to verified operational partners on a need-to-know basis.
Stripe Payment Services: Financial transactions are processed via Stripe. Stripe acts as an independent data controller regarding your financial data. The transfer of your name, contact details, and payment information is strictly necessary for the fulfillment of your contract. For details on how Stripe manages your data, please review their official Privacy Policy.
DATA RETENTION PERIODS
We store your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with mandatory statutory retention periods.
Contractual Data: Retained for the duration of the active business relationship.
Commercial and Fiscal Retention: Under German HGB § 257 and AO § 147, business documentation must be retained for ten (10) years.
Technical Log Data: Retained for a brief period, typically not exceeding thirty (30) days.
Upon expiry of these windows, data is permanently erased or anonymized.
DATA SECURITY
We implement rigorous technical and organizational measures to protect your personal data. We continuously evaluate our security infrastructure to maintain optimal protective standards, acknowledging that while we utilize industry-standard protocols, no internet transmission is entirely immune to interference.
YOUR STATUTORY RIGHTS
We respect your privacy rights regardless of your location.
European Residents (GDPR): You possess rights including access, rectification, erasure, restriction, data portability, and the right to object (Art. 15–21 GDPR). You may lodge complaints with the Hamburg supervisory authority: Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit.
U.S. Residents: Depending on your state of residence, you may have rights to access, delete, or correct your personal information. We also honor “Global Privacy Control” (GPC) signals. We will not discriminate against you for exercising your privacy rights.
How to Exercise: You may exercise these rights by contacting us at flowerpot@glazenestpot.com.
AMENDMENTS TO THIS POLICY
We reserve the right to modify this Privacy Policy as required by evolving legal mandates or operational adjustments. Any updates will be published directly on this page with an updated revision date.